Return Policy
Last Updated: July 2026
At LIAGZA, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return within 30 days after delivery for eligible items.
Order Cancellation
Orders may be cancelled before they have been shipped.
If your order is cancelled before shipment, you will receive a full refund.
Once an order has been shipped, it can no longer be cancelled.
Return Eligibility
Eligible items may be returned within 30 days after delivery.
To qualify for a return, the item must:
· Be unused and unworn
· Be in its original condition
· Be returned in its original packaging
· Include proof of purchase or your order number
Please do not return any item without contacting us first.
Non-Returnable Items
We cannot accept returns for items that:
· Show signs of use or wear
· Are damaged due to misuse
· Are returned without the original packaging
· Are returned more than 30 days after delivery
How to Request a Return
To request a return, please contact us at:
info@liagza.com
Please include:
· Your order number
· The reason for your return
If the item is damaged, defective, or you received the wrong product, please attach clear photos so we can review your request more quickly.
Once your request is approved, we will provide the return instructions and return address.
Return Shipping
If the return is due to a defective product, shipping damage, or an error made by LIAGZA, we will cover the return shipping cost.
For returns requested for personal preference or other non-quality-related reasons, the customer is responsible for the return shipping cost.
No restocking fee will be charged.
Refunds
Once we receive and inspect your returned item, we will notify you by email whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 7 working days.
Late or Missing Refunds
If you have not received your refund after 7 working days, please first check your bank account.
Then contact your credit card company, followed by your bank, as processing times may vary.
If you still have not received your refund, please contact us at:
info@liagza.com